Contact Christmas Trees USA | Order and Product Support

Contact Christmas Trees USA

Please email info@christmastreesusa.com or call (512) 814-7508 for help with an order, product details or delivery availability.

Help with your order

For an existing order, please include your order number and the detail you would like us to check. If an item arrives damaged or differs from your order, please include photographs of the product and packaging so we can review it.

Delivery questions

If you need an item for a particular date, please send us the product link and delivery destination before ordering. Products ship directly from suppliers, and dispatch timing, delivery availability and shipping charges depend on the item and destination. Please review the delivery information shown for your selection at checkout.

Business mailing address and returns

Our business mailing address is 311 Bowie Street, Apt. 2711, Austin, TX 78703, United States. Orders do not ship from this address. Please review our refund policy and contact us for the return instructions and address that apply to your order before sending a product back.